This morning, a hotel client asked me how to motivate positive customer reviews on popular ratings and review site, Yelp.
One of the ideas she threw out was to offer a gift certificate to those who commented positively. Another was to hold some sort of contest for a free gift card. These are common responses that [...]
Marianna Hayes, Andy Chapman, and their team are Team HALO, home of the Results Revolution. Team HALO helps restaurants, hotels, downtown districts and other hospitality-based businesses target, connect, engage, convert, and retain customers using on-line and off-line marketing tactics and expert strategy that includes strategic use of web and social media. Our backgrounds in journalism, process management, technology, marketing come together for a unique, practical and measureable application of New Media and Social Media tools for our clients.
Marianna is a frequent speaker to organizations across America including the National Main Streets Conference and America’s Mart University. Marianna and Andy have appeared in numerous media outlets including the Wall Street Journal and TheStreet.com.
