Archive for Getting Results

No King Ever Ordered a Revolution

I’m a nerd. It’s official.
Here’s the proof: Just picture me. Sitting in paradise this past weekend: Key Largo to be specific. Reclining oceanside in the privacy of a mangrove tree dappled beach. My toes are nestled into the rocky sand and the clear water is gently swooshing in over my feet. I can see the [...]

Why You Should Encourage Employees to Use Social Media

In short, restaurants and hotels should encourage and train employees in STRATEGIC social media use because proper use of these tools will motivate personal responsibility, provide greater job fulfillment, and lead to improved employee productivity.
Connecting directly with customers makes your employees’ work more fulfilling leading to more loyal, passionate employees. If you’re the boss, you [...]

Leverage for Success

Recently, after spending the weekend talking to other business owners, social media folks and marketing leaders in different industries, I visited a client’s restaurant for a very late lunch on Monday. It was perfect timing. As it happened, we ran into the bakery manager who was testing out some new treats, and she let us [...]

Julie & Julia: New Media Success Story

Just got back from watching the “Julie & Julia” movie with Andy. Two inspiring tales of paralleling perseverance in ages of “new media” – that’s my summary. (The movie was brilliantly done, in my opinion.)
One of my favorite lines from the movie was later in the movie when Paul (husband to Julia Child) said to [...]

Are Our Goals Still the RIGHT Goals?

I’m looking at the core of our business – and our short and long-term goals as we stare straight in the face of rapidly approaching and VERY full-scheduled fall season. Here are some of the questions I’m asking – maybe you could/should ask them of your business, too.

Networking at a conference: Pre-planning is a must.

With your target objective (mission) and goals in clearly defined, it's time to start planning, researching and taking action. With our planning for the National Main Street Conference, we really only had about two weeks of firm planning time.
Here is how I broke down the planning: logistics, action items tied to goals, contacts and [...]

Making the Most of a Conference

Andy and I arrived in Chicago this morning to mix and mingle among the conference goers at the National Main Streets Conference happening now through Wednesday of next week. Notice, I didn't say that we came here to attend the conference. Because we really didn't.
Hopefully, that statement doesn't highly offend those of you reading [...]

Facebook for Organizations and Businesses… Page or Group?

We get this question a lot, so I thought I would post the question and answer here.
Question: Which Facebook option is better for my business or organization? A PAGE or a GROUP?
Answer: Facebook defines groups and pages differently, and upon reading their definition – and having intimately used both – our official position is [...]

Managing your budget closely will lead to profits even in fluctuating times

In this article from E-Myth Worldwide, the first recommendation is to start with expenses – not revenues. We couldn't agree more.
Budgeting for Fluctuating Revenue | E-Myth Worldwide.
At a recent Q&A session with small business owners, Andy and I challenged these small business owners to tightly manage their businesses "above the line" and "below the [...]

Low Cost Web Site Tools for Small Business

A critical question came through on the National Main Street listserv today. I don't respond very often – when I do, it's a topic I feel passionately about. When the responses started rolling in to refer GoDaddy and Yahoo SiteBuilder as viable alternatives that will actually GROW a business… I am saddened that we don't [...]

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About

Marianna Hayes, Andy Chapman, and their team are Team HALO, home of the Results Revolution. Team HALO helps restaurants, hotels, downtown districts and other hospitality-based businesses target, connect, engage, convert, and retain customers using on-line and off-line marketing tactics and expert strategy that includes strategic use of web and social media. Our backgrounds in journalism, process management, technology, marketing come together for a unique, practical and measureable application of New Media and Social Media tools for our clients.

Marianna is a frequent speaker to organizations across America including the National Main Streets Conference and America’s Mart University. Marianna and Andy have appeared in numerous media outlets including the Wall Street Journal and TheStreet.com.